Learn how it's Safe@Inova

Get the facts on how we're ensuring safety at our locations, our PPE safety requirements, and more, so you know it's safe to receive the care you need—as well as safe for us to continue delivering your care. Whether your visit is for routine care, emergency care, or COVID-19 care, you have a nationally recognized leader in safety, ready for you. See temporary restricted visitation policy and COVID-19 vaccine update.

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Patient Rights & Responsibilities

Your comfort and concerns are important to us

Inova wants you to be aware of your rights, and responsibilities, as a patient (or the parent or other caregiver of a patient). We believe your patient rights are important, and we will do everything possible to make sure that your rights are respected.

Printable brochures

You may download and read or print our Patient Rights and Responsibilities brochure here:

Comments or concerns

If you have concerns or complaints about any care received at Inova, please feel free to speak with any manager or staff member on the unit where care is being received. You may also contact a patient representative at the following phone numbers:

  • Inova Alexandria Hospital: 703-504-3128
  • Inova Fairfax Medical Campus: 703-776-3663
    (includes Inova Fairfax Hospital, Inova Children’s Hospital, Inova Women's Hospital, Inova Heart and Vascular Institute)
  • Inova Fair Oaks Hospital: 703-391-3885
  • Inova Loudoun Hospital: 703-858-6795
  • Inova Mount Vernon Hospital: 703-664-7555

We hope you will allow us the opportunity to assist with any issues that may arise during your hospital stay. If you choose, you may also contact the Virginia Department of Health, Office of Licensure and Certification, 9960 Mayland Drive, Suite 401, Richmond, VA 23233, or call 800-955-1819.